Success is the simple ability of leaders to delegate and let go
– Richard branson
When you’re under resourced but you don’t need a full-time freelancer or contractor, delegate to us
We’re your virtual assistant for all things business communication.
We’re your go-to when you need someone reliable to pick-up the small stuff so you can get on with the bigger stuff.
Need a slide deck to look better? That’s us. Need a document proof-read and branded properly? Also us. Need a simple and aesthetically pleasing spreadsheet that automates some repeatable calculations? Brief us in.
We can also help with branded document templates, social media templates, simple video editing and supporting change management teams on internal transformation projects.
If you’re a Microsoft 365 business, we’ve also got some in-house SharePoint skills – think simple internal comms websites, project tracking tools and dynamic data management through Microsoft Lists.
Rush services
Need something simple done extra-fast? We work in the evenings (6pm-11pm Australian Eastern time), so can offer next-day turnaround when your task is three hours of work or less.
Content design services
Here’s some examples of what we can support you with. Got something else in mind? Let’s chat.
Proofreading and editing
Written your draft and need someone to polish it up for you?
We’ll proofread anything –
- Documents
- Emails
- Website copy
- Pitch decks
- eDMs
- Social media posts
Document layout
Have you nailed your written content but can’t quite get it to look right? Send us your draft and any brand guidelines you need to meet, and we’ll send it back to you polished and ready to deliver.
We can help you to improve the layout of:
- Written documents in Microsoft Word, Pages for Mac, Google Docs or similar
- Slide presentations in Microsoft PowerPoint, Keynote for Mac, Google Slides or similar
- Spreadsheets in Microsoft Excel, Numbers for Mac, Google Sheets or similar
- Design projects in Adobe InDesign, Scribus or similar.
Note that we’re not graphic designers so we don’t design images from scratch — we’re just great at written content and document layout!
Social media support
Need your business social media posts to look more professional? We’ve got a range of templates that we can adapt for your brand.
We can help you create simple, slick looking social media assets for your:
- Instagram grid
- Instagram story
- Facebook page
- Facebook story
- LinkedIn page
- LinkedIn profile
- X.com / Twitter profile
- Threads profile
Website content
No idea how to structure information for your website? Unsure how to structure your content so that search engines rank it higher in search results?
For your website, we can help you to:
- Write and structure your content so that it’s search-engine friendly (known as Search Engine Optimisation or SEO)
- Create a simple content governance strategy for your team to follow so that your content is kept fresh and up to date
Simple printed content – we create, you print
When you need to communicate something to your customers using a printed document, it needs to look as professional as possible.
We can help you to create customer-facing posters and documents, including:
- Simple signs and posters
- Forms
- Menus
- Instructions
- Maps
Microsoft SharePoint support
Are you a small Internal Communications team with Microsoft 365 wanting to better utilise SharePoint as a content publishing tool? We have internal communications expertise, and loads of SharePoint experience.
For SharePoint, we can help you and your team to –
- Build your capability with SharePoint and its features so you’ve got the skills to design better content
- Build pages on your site in-line with your brand guidelines, content strategy and governance strategy
- Move high-touch data out of unwieldy spreadsheets to a simple online portal using Microsoft Lists. Great for small teams to track projects, tasks, content review cycles and other repeatable tasks.
Change Management delivery
Often project and transformation teams don’t have the change management or communications resources they need to deliver project-facing, sponsor-facing, leader-facing and employee-facing artefacts to the standard they need.
We can help you build and polish your change management deliverables, including:
- Change Management Strategy
- Change Management Plan
- Change Impact Assessment
- Communications Plan, including key messages
- Sponsor model and roadmap
- Coaching plan
- Resistance management plan
- Training plan
- Change readiness assessment – diagnose gaps and manage resistance
- Measuring change effectiveness post-delivery.
Operational continuous improvement – capability, process and systems.
Scaling your team’s capability, business processes and systems to maximise productivity can be tricky. We can help you to identify your operational problem areas, design solutions that meet your needs and bring your team along on the journey so they’ve got the right knowledge, skills and mindset to usher in changes effectively.
Let’s get you some brilliant basics
- A document template library that balances showing off your branding with simplicity and functionality, ensuring your team stick to your style guide when building in Word, PowerPoint and Excel (or their Google / iOS counterparts). It’s important to get specific when building your template library – it’s not just about one template for each document type. Any repeatable deliverables should start with a great, fit-for-purpose template.
- Best practice document sharing and collaboration. Whether you’re storing documents using Microsoft OneDrive / SharePoint, Dropbox, Google Drive or something else, you need to make sure your files are backed up to the Cloud, your team are following the same filing and filename conventions, and there’s a seamless collaboration experience when you’re working on documents with other team members. We can help you to improve what you’ve already got in place, or recommend better services that meet your need. We can also work with your team members to ensure they have the capability to manage any new processes and systems once they’re setup.
- Basic process automation – Is information flowing easily through your business? Often collecting information from clients or team members can involve double handling and managing unwieldy spreadsheets. Using simple forms, email templates and Intranet or database tools you may already have as part of your Microsoft or Google subscription, we can help you to design efficient processes that get information from the source to their destination with less manual intervention.
- Clear responsibility and accountability. Good process design involves firming up who is responsible, accountable, consulted and informed at each step. Every process also needs an overall owner to manage any required changes as the needs of the business evolve.
- A policy and procedure library that keeps everyone on the same page. Policies and procedures don’t need to be long and detailed – at minimum they need to cover the basics, be reviewed by the accountable team member on a regular basis and be the go-to source of truth for everyone involved in your business.
Who we are
Hi – I’m Andy.
I’m a full-time Film and Television Executive based in Sydney, with over 10 years experience working across public relations, marketing, internal communications and business transformation.
I’ve held roles at, and consulted for, companies from a range of industries including disability and advocacy services (GenU, National Disability Insurance Agency), media and entertainment (Foxtel Group), financial services (Bupa, QBE Insurance), government departments (NSW Government, VIC Government, Central Adelaide Local Health Network), Recruitment (InRhythm), energy and equipment Services (Origin Energy) and Retail (Coles Group, Country Road).
While I switched careers in 2023 and now spend business hours in a different industry, I’m still passionate about helping businesses get their communications right.
I dedicate around 12 hours a week (on weeknights and weekends) to helping clients produce great content.
Thank you for your response. ✨
Content delivery support 